Terms of Service

Agreement

These Terms of Service ("Terms") govern access to and use of EmailGuard, including our websites, APIs, mobile applications, documentation, and related services. The service is provided by Baker Assets LLC ("EmailGuard", "we", "us", or "our").

By creating an account, accessing the service, signing an order form, or using the API, you agree to these Terms. If you use the service for an organization, you represent that you have authority to bind that organization, and "you" includes that organization.

This is example terms text for an enterprise SaaS deployment. Review and adapt it with counsel before using it in production.

Order of precedence

If you have a signed agreement, order form, data processing addendum, business associate agreement, security addendum, or other written terms with us, those documents control to the extent they conflict with these Terms. Otherwise, these Terms apply.

Accounts and administration

You are responsible for maintaining accurate account information, protecting credentials, and all activity under your account. You must promptly notify us at [email protected] if you believe an account has been compromised.

If team or workspace features are enabled, administrators are responsible for:

• Inviting and removing users.
• Assigning roles and permissions.
• Managing billing, subscriptions, and workspace settings.
• Reviewing audit logs and security settings.
• Ensuring users comply with these Terms and your internal policies.

Customer content

You retain ownership of content, data, files, configuration, and other materials you submit to the service ("Customer Content"). You grant us a limited license to host, process, transmit, display, back up, secure, and use Customer Content only as needed to provide, support, secure, and improve the service; comply with law; and enforce agreements.

You are responsible for ensuring you have all rights, consents, notices, and permissions needed for Customer Content. We do not control or verify Customer Content before you submit it.

Data protection

Our handling of personal information is described in our Privacy Policy. If we process personal information on your behalf as a processor or service provider, our Data Processing Addendum or your signed agreement may apply.

Acceptable use

You may use the service only in compliance with these Terms, our Acceptable Use Policy, and applicable law. You may not interfere with the service, attempt unauthorized access, bypass usage limits, misuse APIs, or use the service to harm others.

APIs, integrations, and automation

API access and integrations may be subject to rate limits, quotas, authentication requirements, and technical restrictions. You are responsible for API tokens, integration credentials, scripts, automations, and third-party systems connected to your account.

We may throttle, suspend, or disable API access that threatens service availability, security, or policy compliance.

Billing and subscriptions

If billing features are enabled, paid subscriptions are billed through our payment processor. Prices, billing intervals, usage limits, renewal terms, taxes, and cancellation options are shown in the product, order form, or checkout flow.

Unless a written agreement says otherwise:

• Subscriptions renew automatically until canceled.
• Fees are non-refundable except where required by law or expressly stated in writing.
• You authorize us and our payment processor to charge applicable fees and taxes.
• If payment fails, we may suspend or downgrade access after reasonable notice.

Trials, beta features, and previews

Trials, beta features, previews, template features, and evaluation access are provided for testing and may be changed, limited, suspended, or discontinued at any time. They may not be covered by support commitments, service levels, warranties, or security obligations unless expressly stated in writing.

Service availability and support

We work to keep the service reliable, but we do not guarantee uninterrupted availability unless a signed agreement or Service Level Agreement applies. We may modify, suspend, or discontinue parts of the service for maintenance, security, legal compliance, or product changes.

Confidentiality

If confidential information is exchanged, each party must use reasonable care to protect it and may use it only for the purpose of the business relationship. Confidential information does not include information that is public, independently developed, rightfully received from another source, or approved for release.

Intellectual property

We and our licensors retain all rights in the service, software, documentation, designs, trademarks, and technology. Except for rights expressly granted, no rights are transferred to you.

Feedback may be used without restriction or obligation, provided we do not identify you as the source without permission.

Suspension and termination

You may stop using the service at any time. We may suspend or terminate access if you breach these Terms, create security or legal risk, fail to pay fees, or use the service in a way that harms the service, customers, or third parties.

After termination, your access may end immediately. Data export, retention, and deletion will be handled according to the product, applicable agreement, and law.

Disclaimers

The service is provided "as is" and "as available" to the fullest extent permitted by law. We disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

Limitation of liability

To the fullest extent permitted by law, Baker Assets LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, goodwill, or business opportunities.

Unless a signed agreement states otherwise, our aggregate liability for claims relating to the service is limited to the amounts paid by you to us for the service in the twelve months before the event giving rise to the claim.

Indemnity

You will defend and indemnify us against claims arising from Customer Content, your use of the service, your breach of these Terms, or your violation of law or third-party rights. Enterprise agreements may include different indemnity terms.

Governing law

These Terms are governed by the laws of the jurisdiction where EmailGuard LLC is organized, without regard to conflict of law rules. This placeholder should be replaced with the state, country, or other jurisdiction your legal counsel selects.

Changes

We may update these Terms from time to time. Material changes will be communicated as required by law or contract. Continued use after changes become effective means you accept the updated Terms.

Contact

Questions about these Terms can be sent to [email protected].

Legal notices may be sent to:

Baker Assets LLC
123 Placeholder Avenue, Suite 100, Wilmington, DE 19801, United States